If you’re not seeing the Fee Recovery Box in your WooCommerce checkout, here are the two most common reasons:
1. Using the Gutenberg Checkout Block Instead of the WooCommerce Checkout Shortcode
WooCommerce now offers a Gutenberg-based checkout block, which may not be fully compatible with certain plugins, including Donation Platform for WooCommerce. To ensure that the Fee Recovery Box displays correctly, make sure you are using the traditional WooCommerce Checkout shortcode ([woocommerce_checkout]
) rather than the Gutenberg block.
2. Theme or Plugin Overwriting the Order Review Template
Some themes or plugins may override the default WooCommerce templates, including the order review section where the Fee Recovery Box is usually displayed. Check if your active theme or any additional plugins are customizing this template. You may need to adjust or remove these customizations to allow the Fee Recovery Box to appear.