Known Issues

Here are some known compatibility issues with Donation Platform for WooCommerce. These are on our radar and will be addressed in future updates, but some fixes are complex and may take time.

  • New WooCommerce Checkout Block
    Donation Platform for WooCommerce is currently not fully compatible with the new Gutenberg-based WooCommerce checkout block.
    👉 Please use the legacy [[woocommerce_checkout}] shortcode instead.
  • New Product Editor
    The plugin does not support WooCommerce’s new product editor.
    👉 To avoid issues, go to WooCommerce → Settings → Advanced → Features, and disable the new product editor under “Experimental features.”
  • Elementor Popups
    The donation form does not work inside Elementor popups (Elementor Pro).
    👉 Please use the built-in popup feature of Donation Platform for WooCommerce as an alternative.
  • WooCommerce Payments + Subscriptions
    When using both WooCommerce Payments and WooCommerce Subscriptions, the credit card form may not display correctly.
    🔧 This affects form styles 1, 2, 3, and 5. If you’re having trouble, switch to style 4.
  • Recurring Donation Switching with WooCommerce Subscriptions
    At the moment, it’s not possible to switch recurring donation amounts when using WooCommerce Subscriptions.
  • Themify Page Builder
    The shortcode may not work properly with Themify Builder.
  • General Page Builder Compatibility
    Some page builders (e.g., Divi, Themify) that heavily override WooCommerce templates may cause layout or functionality issues with the donation form.
  • Shortcode in Header or Footer
    We do not recommend placing the donation form shortcode in the site’s header or footer since this can lead to unexpected issues.