How to Clear Leaderboard & Progress Bar Cache

If you’re using the Leaderboard or Progress Bar features in Donation Platform for WooCommerce, you may want to manually clear the cache to ensure your data stays up-to-date. Clearing the cache can help resolve any display issues or discrepancies in the donation tracking visuals. Here’s a quick guide to clearing the cache for these features.

When Should You Clear the Cache?

You may need to clear the Leaderboard and Progress Bar cache if you notice:

  • The Leaderboard does not display the most recent donors or donations.
  • The Progress Bar isn’t accurately showing the donation progress.
  • Any visual or data discrepancies in these components after new donations.

Steps to Clear the Cache

  1. Navigate to Plugin Settings: In your WordPress dashboard, go to the Donation Platform for WooCommerce plugin settings.
  2. Enable Cache Clearing:
    • Look for the option labeled “Clear cached progress bar & leaderboard data.”
    • Check the box next to this setting to enable cache clearing.
  3. Save Changes:
    • Once you’ve checked the option, click Save.
    • This action will clear the stored cache data for the Leaderboard and Progress Bar, refreshing the visuals and data.

Important Note

Clearing the cache only affects the display of current donation data. No donation or user data will be deleted.

After following these steps, your Leaderboard and Progress Bar should display the latest data without issues. If you continue experiencing problems, consider reaching out for further assistance.